Please follow these steps to claim Replacement/Refund without any hiccups
Give us a call on 011-43051839 or drop an email at [email protected]
within 24 hours of delivery.
Register your complaint and get a Complaint ID by the customer service team. This is mandatory information which is needed to know about the status of the complaint and for returning the Product.
Please pack the product back in its packing and mention the following details :
Complaint-ID: (As provided by the customer care) for the Return
Order: Number generated at the time of order Placement.
Reason for Return: Please choose a reason from the below mentioned list
Incorrect Product Delivered
Others- If others then please specify (Please mention the reason in Hindi /English only)
Your full Contact Details: Your name, address, phone number and email address.
DOA (DEAD ON ARRIVAL) certificate: Needed only if you are returning a Defective Manufacture warranty product.
Picture of Damaged Product: Needed only if you are returning a Damaged Manufacture warranty product.
You have to return it to the following Address:
If you got a pickup scheduled, then keep your package ready. If you are sending it via courier, please ensure that the courier provides order tracking and you got the courier receipt with you. We will refund the courier charges up to Rs 150 in form of a Gift Coupon (G.C.).